Terms of Use 

Use of this website including purchases or products and services is subject to the following terms and conditions.  Products and services purchased through this site will include the opportunity to proceed on the basis that you agree to such terms and conditions.

Content on this site is provided by a wide range of individuals associated with Loved Saved Blessed that includes ordinary every day people with a love to serve others and individuals who are respected and qualified in their fields including pastors, counsellors, psychologists and other professions.  Whilst the products and services offered on this site are bible based in nature, no guarantee is stated, offered, implied or otherwise communicated directly or indirectly that you will enjoy or experience any improvement or benefit from accessing products or services from this site. 

 

You are personally responsible for assessing the relevance and appropriateness of the information as provided on this site and determining strategies and actions that are suitable for your personal physical, spiritual and mental capacity.  Suggestions, strategies, ideas and activities including bible based recommendations are optional and can be adopted, applied, tested and modelled based on your personal circumstances.  Loved Saved Blessed is not responsible for your personal interpretation and application of strategies as outlined in the products and services offered on this site.

Products and services on this site are not intended to replace professional counselling in relation to physical, mental or physiological conditions.  Whilst we advocate a range of bible based actions to experience benefits such as prayer, daily disciplines, communication strategies, coaching, events and retreats, it is your personal responsibility to seek the services of a suitably qualified medical/health professional where appropriate.  Loved Saved Blessed does not endorse, promote or provide referrals to the professional medical community.

Communication

Loved Saved Blessed will ask for your personal contact details including email address, mailing address and phone number in relation to your purchase of products and services on this site.  As part of our service we will provide timely communication to you regarding the services you have purchased (eg: event details).  We will also provide you with communication relating to similar products and services that may be of interest and also offer special discounts, early access to programs and other non public information as a courtesy to existing customers.  You may opt out of this service at any time.  Your privacy is respected and our actions in relation to your information are clearly stated in our privacy policy.

Shipping
 

​Customer service is important to us and we invite your contact if for any reason you are unhappy with a product or service from us.

Physical products:  Please contact us by email at support@lovedsavedblessed.com and provide details regarding your reason for a refund and we will respond to your request usually within 24 hours.  Please note that by your raising a formal query with your payment provider prior to communicating with us will delay the process unnecessarily.

Events/Retreats: Purchase of Loved Saved Blessed events and retreats will include clear terms regarding cancellation and refund requests including time frames whereby full refund, 50% refund and nil refund conditions apply.

Coaching: Cancellation and refund requests regarding coaching packages will be processed on unused sessions and will include an administration fee.​ Please note that there are no refunds on electronic downloadable products including MP3 and Video courses.

Returns / Cancellations

Physical products will be shipped within 24 hours of purchase using Australia Post or similar service and may take between 2 and five business days to arrive.  Please note that Loved Saved Blessed is based in Australia and currently only offers postage to Australian addresses (including Tasmania).  Mail services outside of Australia can be requested using the contact us page above.

Where a product is to be returned to Loved Saved Blessed, please contact our team using the contact us page form and we will provide instructions on how to return your purchase.  Your satisfaction is important to us and we will ensure that your exchange or refund is handled promptly.

Digital download products will be accessible by email through a link provided.  Our online system usually sends an automatic email with full details.  Requests to resend emails can be forwarded to support@lovedsavedblessed.com.  Digital download information remains the intellectual property of Loved Saved Blessed and cannot be distributed, resold or repurposed in any way.

Customer Service

The Loved Saved Blessed Team is committed to providing excellent customer service. We welcome customer enquiries and give our commitment to respond to all enquiries in a professional, helpful and timely manner. Please use the Contact Us page above or the following email address: info@lovedsavedblessed.com